The BallRoomThe BallRoom

Delete your account & data

You can permanently delete your The BallRoom account and all of the data associated with it at any time.

How to request deletion

Email privacy@bowlbrain.com from the email address on your account, with the subject “Delete my account.” We'll verify the request, permanently delete your account and associated data, and email you to confirm — normally within a few days and always within 30 days.

What gets deleted

  • Your account and profile (name, email, login)
  • Your arsenal — every ball, drilling, layout and surface history
  • Your bags and ball assignments
  • Your games, series and scores
  • Your oil patterns and PAP measurements
  • Photos you uploaded (ball images, imported scoresheets)
  • Notification/device tokens

What is kept, and for how long

Nothing that personally identifies you is kept after deletion completes. Specifically:

  • Encrypted backups may contain your data for up to 30 days after deletion, after which they are permanently destroyed.
  • Anonymized, aggregated usage statistics that cannot be tied back to you may be kept indefinitely.
  • Records we are legally required to retain are kept only as long as the law requires, then deleted.

Questions? Email privacy@bowlbrain.com. See our Privacy Policy.